Privacy Policy.
Zephyr Aviation operates zephyrpilot.com and the associated online store. This policy describes how we collect, use, and disclose your personal information.
By using our Services, you agree to the collection and use of information in accordance with this policy.
Information we collect
Information you provide directly:
- Contact details: name, email address, phone number, billing and shipping address
- Payment information: credit card details, processed securely by Shopify Payments — we do not store full card numbers
- Account information: username, password, order history
- Communications: messages you send us via email or contact forms
- Custom engraving text and preferences you provide when ordering personalized products
Information collected automatically:
- Device information: IP address, browser type, operating system
- Usage data: pages visited, time spent on pages, referring URLs
- Cookies and similar technologies
How we use your information
- Process and fulfill your orders, including custom engraving services
- Send order confirmations, shipping updates, and tracking information
- Communicate with you about products, promotions, and customer service inquiries
- Improve our website, products, and Services
- Comply with legal obligations
- Detect and prevent fraud
How we share your information
We may share your information with the following service providers who help us operate our business:
- Shopify — our e-commerce platform (Shopify Privacy Policy)
- ShipBob — our fulfillment and shipping partner
- USPS — our primary shipping carrier
- Payment processors — to securely process your transactions
- Google Analytics — to understand how our website is used
We do not sell your personal information to third parties.
Cookies
We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our Services may not function properly.
Data retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to satisfy legal, accounting, or reporting requirements.
Your rights
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Opt out of the sale or sharing of personal information (California residents under CCPA)
To exercise any of these rights, please contact us using the information below.
Children's privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact us
Zephyr Aviation
Chicago, IL, United States
Phone: (773) 886-5078
Email: thepilotwallet@gmail.com