The Zephyr 5-Year Warranty.
Every Zephyr Aviation product is built to last. We stand behind the quality of our craftsmanship.
All Zephyr Aviation wallets and accessories are covered by a 5-year warranty against defects in materials when used under normal conditions and for the purpose intended.
What's covered
- Defects in leather materials (cracking, peeling, delamination not caused by misuse)
What's not covered
- Stitching and plastic inserts
- Normal wear and tear
- Damage caused by misuse, neglect, or intentional damage
- Overstuffing the wallet beyond its intended capacity (this can stretch the leather out of shape and put undue stress on stitching and materials)
- Cosmetic changes that naturally occur with leather over time (patina, minor scratches)
Early adopter note: Customers who purchased products during our initial launch period received a lifetime warranty, which we will continue to honor for as long as we are in business.
How to make a warranty claim
- Have your order number and proof of purchase ready
- Email us at thepilotwallet@gmail.com with a description of the defect and photos
- We will review your claim and respond within 3–5 business days
If your claim is approved, we will repair or replace your product at no cost to you.
Contact
Zephyr Aviation
306 County Road 463
Eastland Texas 76448
United States
Phone: (773) 886-5078
Email: thepilotwallet@gmail.com
This warranty gives you specific legal rights, and you may also have other rights which vary by jurisdiction.